Company Bio:

Our client is a prestigious restaurant group based in Vancouver, known for their upscale dining establishments that combine innovative cuisine with impeccable service. Their portfolio of restaurants showcases a range of culinary styles, each with a unique ambiance that reflects the local dining culture. They are currently seeking a Multi-Unit General Manager who will oversee the operations of several restaurants and contribute to their mission of delivering extraordinary dining experiences.

Responsibilities:

  • Oversee the daily operations of multiple restaurants, ensuring the highest standards of service and quality are consistently met.
  • Develop and implement strategic plans to enhance sales, customer satisfaction, and brand recognition across all units.
  • Foster a positive and productive work culture, leading and inspiring teams to deliver exceptional service.
  • Manage the hiring, training, and development of staff across the units.
  • Coordinate with chefs and kitchen staff to ensure the quality of food and adherence to the brand’s culinary standards.
  • Ensure each restaurant complies with health and safety regulations.
  • Address and resolve any customer complaints or issues promptly and professionally.
  • Represent the brand professionally in all interactions with the public, media, and stakeholders.
  • Monitor sales and performance data to identify areas for improvement and implement necessary changes.
  • Collaborate with the marketing team to promote the restaurants and their offerings.

Qualifications:

  • Significant managerial experience in the food and beverage industry, preferably in a multi-unit role within high-end dining.
  • Excellent leadership skills, with a track record of managing and motivating teams.
  • Strong understanding of restaurant operations, including knowledge of food and beverage trends and service standards.
  • Proficient in analyzing sales data and performance metrics to drive business decisions.
  • Exceptional customer service skills, with a demonstrated ability to resolve issues effectively and efficiently.

 If you think you’d be a good match, we’d love to meet you. Please fill out our application form.