Our client is a leading security solutions provider based in Winnipeg. With a reputation built on trust and reliability, they offer a wide range of security services, from cutting-edge surveillance systems to professional security personnel. Serving both corporate and private clients, they have consistently demonstrated their commitment to safeguarding assets and ensuring peace of mind. As they continue to grow and evolve in an ever-changing security landscape, they are on the lookout for a Director of Operations to lead their dedicated team and reinforce their position as an industry leader.
- Oversee the daily operations of the security company, ensuring all services and products are delivered to clients with the highest standard of excellence.
- Report directly to the President, providing regular insights into operational efficiency, team performance, and growth opportunities.
- Lead a dynamic team of 100 employees, spanning technical experts, security personnel, customer support, and administrative staff.
- Collaborate closely with the sales and technical teams to ensure seamless integration of new projects and system installations.
- Develop and implement operational strategies aimed at optimizing resource utilization, reducing costs, and enhancing service delivery.
- Manage training and certification programs for security personnel, ensuring they are equipped with the latest skills and knowledge.
- Monitor industry trends and advancements in security technology, advocating for the adoption of innovative solutions that position the company at the forefront.
- Ensure full compliance with all local and national regulations pertaining to security operations and data protection.
- Handle crisis management situations with discretion and professionalism, ensuring swift resolution and minimal disruption.
- Foster a culture of continuous improvement, encouraging feedback from both staff and clients and using insights to refine operational processes.
- Proven experience as a Director of Operations, preferably within the security or related industry.
- Demonstrated ability to lead and manage a large team effectively.
- Bachelor’s or Master’s degree in Business Administration, Security Management, or a relevant field.
- Deep understanding of the security industry, including both technological solutions and manned security services.
- Excellent problem-solving and critical thinking skills.
- Strong interpersonal and communication abilities.
- Ability to adapt to the rapidly changing security landscape and introduce innovative solutions.
- Professional demeanour and a commitment to upholding the highest ethical standards.
- Experience in strategic planning and budget management.
If you think you would be a good match, we would love to meet you. Please fill out our application form.